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URGENT WARNING: another scam!
One of our colleagues (a fellow MIA member) has reported that the family in India of one of his Subclass 489 clients today received a telephone call at home from “someone” stating they were from Customs in Canberra and were calling to advise there is a discrepancy in his visa payment and that he will not be able to get back into Australia until the family pays money.The scammer gave them a name “Rachel Morgan” and the number 1300558287 (which is the number for Australian Customs and Border Protection Service). Our Member has since called Customs and they have confirmed there is no one by the name of Rachel Morgan working there.

Australian Customs and border protection service advised that have received a number of complaints from Indian visa applicants saying they have received phone calls demanding money. One person that they know of has been stung and paid these people money today.

This latest scam, according to Customs, has just started today and is not yet listed on Scamwatch.

Members should consider alerting their clients to this scam by whatever means possible: emails, Facebook, etc.

The MIA has alerted DIAC which is now investigating this scam.